FAQ
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FAQ

FAQ

Admission ticket and opening hours

I'd like to know the opening hours.

10:00-21:00 (*Closed every Tuesday except March, April, and November.)

Can I re-enter?

No, it is not allowed.

Are there any regular holidays?

Closed every Tuesday (however, open on Tuesdays on public holidays and in March, April, and November)

What time is the last park admission?

Last admission is one hour before closing (8:00 PM). (Park admission from Satsueisho Entrance is until 5:00 PM.)

Are there restrooms available for use before opening?

It is located near the front entrance.

Will tickets be sold on the day?

*Yes, you can purchase tickets at the Main Entrance or the Satsueisho Entrance. (The Satsueisho Entrance is open until 5:00 PM.)
However, we recommend purchasing your tickets in advance to ensure a smooth entry for everyone.

Are both the main entrance and Satsueisho Entrance open until closing time?

Please note that after 5:00 PM, only the main entrance will be available and Satsueisho Entrance will be closed.

Are there any discounts on park admission fee?

Discounts are available for groups of 25 or more, school groups, and person with a disability.
For groups, please see the page for those considering group travel, and for discounts for people with disabilities, please see the page on opening hours and fees.

Are pets allowed in the park?

Only service dogs, such as guide, mobility, and hearing dogs, are permitted in the park.

Can I enjoy the park in my own cosplay costume?

Only children of elementary school age or younger may enter the park in costume.

About the show cast

Will the show ever be cancelled?

The event may be subject to change or cancellation due to weather, filming conditions, or the convenience of the performers.

About the attractions

Are there any fees for the attractions?

Each attraction requires an additional fee separate from the park admission.
However, seasonal shows, including the ninja show, are free to watch.

Are there any attractions with access restrictions?

Each attraction has height and age restrictions. Please check the opening hours and fees page for details.

I would like to know the opening hours of the attractions.

Business hours are 10:00-17:30. However, the closing time for admission to attractions varies depending on the attraction and may change depending on the level of congestion.
Please see each attraction page for details.

Are there any attractions that cannot be used with the unlimited attractions pass?

The unlimited attractions pass cannot be used for Sky Climbing Shinobito - SINOBORI -, Shuriken Dojo, Kyudojo, etc. Please check the opening hours and fees page for a list of attractions that can be used with the pass.

Where can I check information about attraction suspensions and changes?

Please check the official website for the latest information.

Shopping and dining

Can I use credit cards, electronic money, or QR codes for payment?

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We accept various credit cards, electronic money, and QR payments.
*However, QR payment cannot be used at Restaurant Chanbara.

Is there a luggage delivery service?

We offer a delivery service (domestic only) at the Souvenir Shop for products purchased at UZUMASA KYOTO VILLAGE.

What kind of souvenir shops are there in UZUMASA KYOTO VILLAGE?

The park features the largest souvenir shop on the premises, offering a wide range of Kyoto specialties and original goods, as well as a Kimono Rental Studio that provides items to enhance your visit to UZUMASA KYOTO VILLAGE. In addition, there are many other retail stores where you can shop for Japanese goods, tableware, and accessories.

I want to know what can only be purchased at UZUMASA KYOTO VILLAGE.

We have a wide range of original products, including a design series that modernly reinterprets the art, costumes, and designs inherited from Kyoto Film Studio; a design series that modernly reconstructs Jidaigeki (period drama) designs unique to Uzumasa, such as samurai, Machimusume (town girls), and ninjas; an apparel line in collaboration with Kyoto Film Studio that brings movies into everyday life; and Japanese-style pop accessories born from the playful spirit of UZUMASA KYOTO VILLAGE. We also have Jidaigeki (period drama)-related products such as truncheons and oval coins.

Do you have alcohol in your store?

A variety of dishes are available at restaurants in the park. Menus may change depending on the season, so please check with each restaurant for details.

Can I make a reservation for the restaurant?

Advance reservations are accepted for group reservations only. We can accommodate up to 550 guests.
For details, please check the page for those considering group travel.

Are there any charges for shopping bags and bags for dividing souvenirs?

These are available for a fee (paper bags 100 yen, plastic bags 50 yen).
We also have small bags available free of charge for some products.

I would like to inquire about a problem with a product I purchased in the park.

TEL:075-864-7701(販売課)までお問い合わせ下さい。

Can you wrap it as a gift?

Original furoshiki wrapping cloths for gift-giving are available for an additional fee at the Souvenir Shop and the Kimono Rental Studio.

Do you sell umbrellas and raincoats?

Umbrellas are available for purchase at the Souvenir Shop and the Kimono Rental Studio

Can I bring a packed lunch or snacks?

In principle, bringing in outside food or drinks is prohibited (except in the following cases).
・If you have allergies, you may bring your own food after notifying staff at the entrance.
・If you are a group and would like to bring your own food and drinks, please let us know at the time of booking.
・You can have your own food at the Sumiyagura in the village.
*Please observe proper etiquette, such as taking any leftover food and disposing of your trash appropriately.
*Please note that this service may not be available depending on the status of events, etc.
*Please note that we do not accept advance reservations for seats. If all seats are occupied, you may not be able to use the restaurant, so please cooperate by sharing and taking turns.

Access

Is there parking available?

There is parking for cars and buses. Please check the access page for rates.

About our various services

Where can I rent a stroller?

They are available free of charge at the Information Desk for children weighing 18 kg or less.
As the number of units is limited, we apologize if all units are in use. (Reservations are not accepted.)

Where is the nursing room?

There is a baby room equipped with a formula preparation machine in the Information Center, as well as a diaper vending machine.

Do you have a children's menu?

We offer this at Saryo Kyoto Niomon Gozaru, Ajikakushi, and Chanbara.

Do you sell diapers?

A diaper vending machine is installed in the baby room at the Information desk.

Are there any attractions or facilities for small children?

Padios has exhibits such as "Toei Hero Market" and "Kamen Rider & Super Sentai History Exhibition".
Additionally, character events may be held for a limited time. Please see the Events & Shows page for details on character events.

Is the facility barrier-free?

We provide multipurpose toilets, universal rooms, etc.
However, please note that some facilities may not be able to accommodate this request.

Where can I rent a wheelchair?

They are available for free rental at the Information Center. As quantities are limited, they may be unavailable at times. Reservations are not accepted.

I would like to know who to contact if my child gets lost.

Please ask a nearby staff member or visit the Information Center at UZUMASA KYOTO VILLAGE.

I would like to know where to inquire about lost and found items.

If you are in the park on the day of your visit, please come to the information desk.
If you are making an inquiry from outside the village, please contact us at TEL: 0570 064349 (navidial).

Is there a first aid room?

It is located at the Information desk.

Where are the AEDs (Automated External Defibrillators)?

They are available at two locations: the information desk and the park entrance (Satsueisho Entrance).

Are there coin lockers?
 Lockers are available near Main Entrance /outside and near Satsueisho Entrance.
*There are time restrictions on the use of the lockers at Satsueisho Entrance.
(Deposit 10:00-14:00 / Withdrawal 10:00-18:00) 00)
Is there a smoking area?

It is located next to Uzumasa Castle (Event Hall).
*Smoking is prohibited outside of designated smoking areas.

Can I use photography equipment such as monopods, tripods, and selfie sticks in the park?

You may use the facility for non-commercial purposes such as commercial use, but we will not allow you to use it for long periods of time in one place or cause any inconvenience to other customers.

Can I stream it live?

Live streaming and commercial filming that may lead to copyright infringement are prohibited.

Is there a place where I can charge my smartphone or mobile phone?

We do not provide charging stations or portable battery rentals. However, battery chargers are available for purchase at the Souvenir Shop on the first floor of Honjin (Entrance Building).

About filming tours

I want to know when, where and what kind of filming is being done.

At the open set of UZUMASA KYOTO VILLAGE, visitors may be able to watch television or movie filming, but we cannot disclose schedules.

Are the photos and videos of the actors during filming really good?

Filming of the cast members during filming is strictly prohibited. Any actions that may infringe on the copyright of the drama producers or the portrait rights of the cast members are prohibited. Please only enjoy watching the show.
*If you are visiting, please cooperate by following the instructions of the staff.

Can I shake the actor's hand or ask for an autograph?

Please refrain from any behavior that may disrupt the progress of the photo shoot. Please also refrain from shaking hands or asking for autographs.

About group travel

Are there group meals available?

Yes, we do. For reservations and inquiries, please see "If you are considering a group trip."

Do I need to make a reservation or pay an additional fee for the trial lesson?

All facilities except for the Edo Terakoya Experience Learning Center are subject to a fee, and reservations are required for all group learning.
For reservations or inquiries, please see If you are considering a group trip.

About tickets