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FAQ

FAQ

admission ticket and opening hours

I'd like to know the opening hours.

10:00-21:00 (*Closed every Tuesday except March, April, and November.)

Are there any regular holidays?

Closed every Tuesday (except March, April, and November).

What time is the last entrance?

It closes one hour before closing time (8:00 PM).

Are there restrooms available for use before opening?

It is located near the front entrance.

Will tickets be sold on the day?

Yes, you can purchase tickets at the main entrance or Satsueisho Entrance. (* Satsueisho Entrance until 5:00 PM.)
However, we recommend purchasing your tickets in advance to ensure a smooth entry for everyone.

Are both the main entrance and Satsueisho Entrance open until closing time?

Please note that after 5:00 PM, only the main entrance will be available and Satsueisho Entrance will be closed.

Are there any discounts on park admission fee?

Discounts are available for groups of 25 or more, school groups, and person with a disability.
For groups, please see the page for those considering group travel, and for discounts for people with disabilities, please see the page on opening hours and fees.

Can I bring pets park admission?

We do not allow any dogs other than assistance dogs such as guide dogs, service dogs, and hearing dogs to park admission.

I want to enjoy in the park in my own cosplay costume.

Only children under elementary school age are allowed to park admission in cosplay.

About the show cast

Will the show ever be cancelled?

The event may be subject to change or cancellation due to weather, filming conditions, or the convenience of the performers.

About the attractions

Are there any fees for the attractions?

Each attraction incurs a separate fee in addition to park admission fee.
However, seasonal shows, including the ninja show, are free to watch.

Are there any attractions with access restrictions?

Each attraction has height and age restrictions. Please check the opening hours and fees page for details.

I would like to know the opening hours of the attractions.

Business hours are 10:00-17:30. However, the closing time for admission to attractions varies depending on the attraction and may change depending on the level of congestion.
Please see each attraction page for details.

Are there any attractions that cannot be used with unlimited attractions pass?

unlimited attractions pass cannot be used for Sky Climbing Shinobito - SINOBORI -, Shuriken Dojo, Kyudojo, etc. Please check the opening hours and fees page for a list of attractions that can be used with the pass.

Where can I check information about attraction suspensions and changes?

Please check the official website for the latest information.

Shopping and dining

Can I use credit cards, electronic money, or QR codes for payment?

cashless-payment.pngWe accept various credit cards, electronic money, and QR payments.
*However, QR payment cannot be used at Restaurant Chanbara.

Is there a luggage delivery service?

We offer a delivery service (domestic only) at Souvenior Shop for products purchased at UZUMASA KYOTO VILLAGE.

What kind of souvenir shops are there in UZUMASA KYOTO VILLAGE?

The Honjin Souvenior Shop on the first floor is the Honjin (Entrance Building) in the park and stocks a wide range of products, including Kyoto specialties and original goods, as well as Kimono Rental Studio that mainly stocks goods to help you enjoy UZUMASA KYOTO VILLAGE even more, and there are many other stores where you can enjoy shopping for a wide range of Japanese goods, tableware, clothing accessories, and more.

I want to know what can only be purchased at UZUMASA KYOTO VILLAGE.

We have a wide range of original products, including a design series that modernly re-edits the worldview of art, costumes, and designs inherited from Kyoto Film Studio, a design series that modernly reconstructs Jidaigeki (period drama) designs unique to Uzumasa, such as samurai, Machimusume (town girl), and ninjas, an apparel line in collaboration with Kyoto Film Studio that brings movies into everyday life, and Japanese-style pop accessories born from the playful spirit of UZUMASA KYOTO VILLAGE also have Jidaigeki (period drama) related products such as truncheons and oval coins.

Do you have alcohol in your store?

A variety of dishes are available at restaurants in the park. Menus may change depending on the season, so please check with each restaurant for details.

Can I make a reservation for the restaurant?

Advance reservations are accepted for group reservations only. We can accommodate up to 550 guests.
For details, please check the page for those considering group travel.

Do I need to pay for shopping bags and bags for dividing souvenirs?

These are available for a fee (paper bags 100 yen, plastic bags 50 yen).
We also have small bags available free of charge for some products.

I would like to inquire about a problem with a product I purchased in in the park.

TEL:075-864-7701(販売課)までお問い合わせ下さい。

Can you wrap it as a gift?

Original furoshiki wrapping cloths are available for gift-giving at Souvenior Shop and Kimono Rental Studio for a fee.

Do you sell umbrellas and raincoats?

Umbrellas are sold at Souvenior Shop and Kimono Rental Studio.

Can I bring a packed lunch or snacks?

In principle, bringing in of such items is prohibited (except in the following cases).
-If you have allergies, you can bring them in if you inform us at the time of entry.
・If you are a group and would like to bring your own food and drinks, please let us know at the time of booking.
This dish is only available at Restaurant Chanbara and the Tsunoyagura Rest Area.
*Please observe proper etiquette, such as leaving food uneaten and cleaning up trash after yourself.

Access

Is there parking available?

There is parking for cars and buses. Please check the access page for rates.

About our various services

Where can I rent a stroller?

We have them available to borrow free of charge at Information for children weighing 18kg or less.
As the number of units is limited, we apologize if all units are in use. (Reservations are not accepted.)

Where is the nursing room?

There is a baby room equipped with formula machines in the information Information, as well as a diaper vending machine.

Do you have a children's menu?

Available at Restaurant Chanbara.

Do you sell diapers?

A diaper vending machine is installed in the baby room Information.

Are there any attractions or facilities for small children?

"Kamen Rider & Super Sentai History Exhibition" is located on the second floor Padios.
There may also be limited-time character events. For more information on character events, please see the Events & Shows page.

Is the facility barrier-free?

We provide multipurpose toilets, universal rooms, etc.
However, please note that some facilities may not be able to accommodate this request.

Where can I rent a wheelchair?

They are available for free rental at Information. As the number is limited, we ask for your understanding if they are all in use. (Reservations are not accepted.)

I would like to know who to contact if my child gets lost.

Please ask a nearby staff member or come to Information UZUMASA KYOTO VILLAGE.

I'd like to know who to contact for lost items.

If you are in in the park on the day, please come to Information.
If you are making an inquiry from outside the village, please contact us at TEL: 0570 064349 (navidial).

Is there a first aid room?

It is located at Information.

Where are the AEDs (Automated External Defibrillators)?

They are installed in two locations: at Information and at the Satsueisho Entrance to UZUMASA KYOTO VILLAGE.

Are there coin lockers?

It is located outside the front entrance.
Large luggage and carry-on cases (suitcases, trunks, etc.) measuring more than 35cm wide x 45cm deep x 80cm high are not permitted to be brought into in the park.

Is there a smoking area?

It is located next to Uzumasa Castle (Event Hall).
*Smoking is prohibited outside of designated smoking areas.

Can I use photography equipment such as monopods, tripods, and selfie sticks in the park?

You may use the facility for non-commercial purposes such as commercial use, but we will not allow you to use it for long periods of time in one place or cause any inconvenience to other customers.

Can I stream it live?

Live streaming and commercial filming that may lead to copyright infringement are prohibited.

Is there a place where I can charge my smartphone or mobile phone?

We do not provide services such as charging spots or mobile battery rentals, but battery chargers are available for purchase at Souvenior Shop on the first floor Honjin (Entrance Building).

About filming tours

I want to know when, where and what kind of filming is being done.

At the open set of UZUMASA KYOTO VILLAGE, visitors may be able to watch television or movie filming, but we cannot disclose schedules.

Are the photos and videos of the actors during filming really good?

Filming of the cast members during filming is strictly prohibited. Any actions that may infringe on the copyright of the drama producers or the portrait rights of the cast members are prohibited. Please only enjoy watching the show.
*If you are visiting, please cooperate by following the instructions of the staff.

Can I shake the actor's hand or ask for an autograph?

Please refrain from any behavior that may disrupt the progress of the photo shoot. Please also refrain from shaking hands or asking for autographs.

About group travel

Are there group meals available?

Yes, we do. For reservations and inquiries, please see "If you are considering a group trip."

Do I need to make a reservation or pay an additional fee for the trial lesson?

All facilities except for the Edo Terakoya Experience Learning Center are subject to a fee, and reservations are required for all group learning.
For reservations or inquiries, please see If you are considering a group trip.

About tickets